Frequently Asked Questions



How reliable is Vetmanage?
Our largest client as of 02/22/06 operates a veterinary clinic with over one hundred thousand active pet records, over 50 thousand owner records and in 2005 performed over three hundred fifty thousand procedures. All without problems.



How much does Vetmanage cost?
Vetmanage small animals is just 240$ per workstation and that includes all features as well as free updates and support. If you have 10 or more workstations we suggest a clinic-wide license for just 1500$ which covers all computers at a single location.



What does Vetmanage do for me?
Vetmanage provides your practice with the tools you need to keep your patient and client data organized. It reduces the costs associated with running a veterinary practice by increasing the efficiency of your staff and veterinarians. By reducing both the amount of work your staff has to do and allowing them to do more work faster you can see more patients in less time and ultimately help your business to grow. But don't take our word for it, see for yourself by trying out a free preview.



What if I need help?
Should you ever need support with the Vetmanage software package help is always just an email away. The typical support scenario consists of us coming up with a temporary solution to help you work around the problem then after finding a permanent fix we find out what version of the program you are currently using and provide a patch for that version so that you don't have to go through an upgrade that may cause unneeded downtime. Installing the fixed program is as simple as copying over the old file.



Do you run any specials?
Yes we do. To find out what specials are currently going on see our special offers page.



How do I purchase your software?
Simply send us an email at sales@vetmanage.com to find out what payment options we offer.



What operating systems are supported?
For your server any operating system supported by the firebird database server will work, For your workstations currently Microsoft Windows is the only officially supported system, however other systems such as Linux will work using the open source windows compatibility layer Wine.



What about large animals?
The small animal version is limited to animals up to 1000 lbs, If you would like to use the software with larger animals please contact us for pricing.